Refund Policy

Redati Solar Designing Courses

Effective Date: 19-06-2024

At Redati, we strive to provide the highest quality solar designing courses to our students. We understand that sometimes circumstances change, and you may need to request a refund. Our refund policy is designed to be fair and transparent, ensuring that both our students and our institution are protected.

1. Eligibility for Refunds

1.1. Course Cancellations by Redati

• If a course is canceled by Redati for any reason, students enrolled in that course will receive a full refund of the course fee.

1.2. Student-Initiated Withdrawals

• Refunds for student-initiated withdrawals will be processed based on the following criteria:

1. Full Refund:

• A full refund will be granted if the withdrawal request is made at least 14 days before the course start date.

1. Partial Refund:

• A 50% refund will be granted if the withdrawal request is made between 7 to 13 days before the course start date.

1. No Refund:

• No refund will be granted if the withdrawal request is made less than 7 days before the course start date or after the course has commenced.

2. Refund Process

2.1. Submission of Refund Request

• To request a refund, please send an email to refunds@redati.in with the following details:
  • Full Name
  • Course Name
  • Date of Enrollment
  • Reason for Withdrawal

2.2. Processing Time

• Refund requests will be processed within 10 business days of receipt. Once approved, the refund will be issued to the original payment method used during enrollment.

3. Non-Refundable Fees

3.1. Administrative Fees

• Any administrative or processing fees incurred during enrollment are non-refundable.

3.2. Third-Party Charges

• Any fees charged by third-party payment processors or banks are non-refundable and will be deducted from the total refund amount.

4. Special Circumstances

4.1. Medical or Personal Emergencies

• In cases of medical or personal emergencies, students may be eligible for a full or partial refund beyond the standard policy. Please provide appropriate documentation to support your request.

4.2. Course Satisfaction Guarantee

• If you are not satisfied with the course content or quality, please contact us within the first 7 days of the course start date. We will work with you to address your concerns and determine an appropriate resolution, which may include a partial refund or course credit.

5. Contact Information

If you have any questions or need further assistance regarding our refund policy, please contact our support team:

Email: support@redati.in

We value your feedback and are committed to providing you with the best learning experience. Thank you for choosing Redati for your solar designing education.